The most helpful thing you can do for a struggling friend is to listen without judging, take their feelings seriously and gently encourage them to get support. You do not need to have the perfect words or fix the problem.
How to start the conversation
- Choose a private, calm moment.
- Be specific and caring: "I've noticed you seem low lately. I'm here if you want to talk."
- Accept it if they are not ready, and let them know the offer stands.
What helps
- Listening more than talking
- Saying "That sounds really hard" instead of offering quick solutions
- Staying in touch with small messages or plans
- Offering practical help, like going with them to a first appointment
What to avoid
- "Just think positive" or "Others have it worse"
- Comparing their situation to yours
- Promising to keep a secret if their safety is at risk
When to get urgent help
If your friend talks about wanting to die, harming themselves or feeling there is no way out, take it seriously. Stay with them, and call Tele-MANAS on 14416 (free, 24x7) or emergency services on 112.
Look after yourself too
Supporting someone can be draining. It is okay to set limits and to seek support for yourself as well.